JTL-Wawi + Odoo
Ticket system for JTL-Wawi: all customer requests in one place.
Emails and Amazon, eBay, OTTO and Kaufland messages in one helpdesk – with order, shipping status and AI reply suggestion.
The problem
- Customer requests arrive by email and in several marketplace inboxes.
- Marketplace response deadlines are missed.
- Whoever replies first has to look up the order and shipment in another system.
Customer communication is spread across inboxes and portals and not linked to the orders.
The solution with Odoo and AdlerDoo
- Odoo Helpdesk with tickets, deadlines, teams and templates.
- Marketplace messages with AI (Amazon, eBay, OTTO, Kaufland) directly in the ticket.
- Order and shipping status from JTL-Wawi or Odoo visible in the ticket.
Three ways – you decide
1. Keep your system, connect OdooYour current system keeps running. Our connector links it with Odoo, which takes over the missing functions.See the connector →2. Odoo for accounting and extra functionsUse Odoo for accounting, CRM, helpdesk or production – alongside your current system.Learn more →3. Switch to Odoo completelyMigrate articles, customers and orders step by step – with parallel operation until go-live.See the migration →
Objednat AdlerDoo
Připraveni? Vyberte si tarif.
V konfigurátoru zvolte tarif, období fakturace a doplňky a objednejte online – vyúčtování, AI, EDI, fulfillment a hosting Odoo lze kdykoli přidat.
Startupod 30 € / měsícbez DPH, při roční fakturaciKonfigurovat a objednat →Standardod 99 € / měsícbez DPH, při roční fakturaciKonfigurovat a objednat →Professional299 € / měsícbez DPHKonfigurovat a objednat →Enterprise1 499 € / měsícbez DPHKonfigurovat a objednat →
Nevíte, který tarif se hodí? Rezervovat bezplatnou 15minutovou konzultaci · Porovnat všechny tarify a doplňky