JTL-Wawi + Odoo
Ticket system for JTL-Wawi: all customer requests in one place.
Emails and Amazon, eBay, OTTO and Kaufland messages in one helpdesk – with order, shipping status and AI reply suggestion.
The problem
- Customer requests arrive by email and in several marketplace inboxes.
- Marketplace response deadlines are missed.
- Whoever replies first has to look up the order and shipment in another system.
Customer communication is spread across inboxes and portals and not linked to the orders.
The solution with Odoo and AdlerDoo
- Odoo Helpdesk with tickets, deadlines, teams and templates.
- Marketplace messages with AI (Amazon, eBay, OTTO, Kaufland) directly in the ticket.
- Order and shipping status from JTL-Wawi or Odoo visible in the ticket.
Three ways – you decide
1. Keep your system, connect OdooYour current system keeps running. Our connector links it with Odoo, which takes over the missing functions.See the connector →2. Odoo for accounting and extra functionsUse Odoo for accounting, CRM, helpdesk or production – alongside your current system.Learn more →3. Switch to Odoo completelyMigrate articles, customers and orders step by step – with parallel operation until go-live.See the migration →
订购 AdlerDoo
准备好了吗？请选择套餐。
在配置器中选择套餐、计费周期和附加功能并在线订购 – 结算、AI、EDI、履约和 Odoo 托管可随时添加。
Startup每月 30 € 起不含税，按年计费配置并订购 →Standard每月 99 € 起不含税，按年计费配置并订购 →Professional每月 299 €不含税配置并订购 →Enterprise每月 1,499 €不含税配置并订购 →
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